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Privacy Policy

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Important information for your use of our website.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit jcainsure.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

In addition, if you pay your bill or make another form of financial transaction with the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Purchase Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Purchase Information.

How we use your personal information

We use your Personal Information to communicate with you, process financial transactions, provide you with information, and/or advertising relating to our products or services.

In particular, we use Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your Personal Information with third parties to help us provide a better experience. For example, we use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here:

https://policies.google.com

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.

Behavioral advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt out of targeted advertising by visiting:

Facebook: https://www.facebook.com/ads/preferences/

Google: https://adssettings.google.com/

LinkedIn: https://www.linkedin.com/psettings/advertising

Bing: https://choice.microsoft.com/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here:

http://optout.aboutads.info/

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request information through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

SMS/Text Messaging & 10DLC Compliance

In addition to the information collected on our Site, JCA Insurance Services may use SMS (text messaging) as a means of communicating with clients and prospects for certain purposes, such as appointment reminders, policy updates, and important notifications.

Collection and Use of Phone Numbers for SMS

We collect phone numbers as part of the information you provide when you use our services, submit forms on our website, or interact with our representatives. This information may be used to send text messages as outlined below.

Consent to Receive Text Messages

By providing your phone number and requesting information or services from JCA Insurance Services, you consent to receive business-related text messages from us. These messages may include reminders, updates, promotional information, and other communications related to your insurance policies.
All business text messages sent by JCA Insurance Services are subject to the 10DLC compliance regulations for business texting.

Opt-Out Mechanism for SMS

If you wish to stop receiving text messages from us, you may opt out at any time. Simply reply “STOP” to any text message you receive from us. Once we receive your opt-out request, we will send you a confirmation message and will cease sending further text messages unless you opt back in by replying “START”.
Please note that standard messaging and data rates may apply. You may contact us directly to opt out of text messages or update your communication preferences by emailing info@jcainsure.com or calling our office.

Data Retention and Sharing of Texting Information

We retain your phone number and any associated SMS communication records as part of our customer records. We do not share this information with third parties, except as required by law or to provide services on our behalf, and we will not use your phone number for purposes outside of those defined in this policy without additional consent.

Changes

We may update this privacy policy from time to time to reflect changes to our SMS/text messaging practices, compliance requirements, or other legal or operational reasons. We will notify you of significant updates related to SMS communication through email or text message, where applicable.

Contact us

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at info@jcainsure.com or by mail using the details provided below:

5101 E. La Palma Avenue, #100C, Anaheim Hills, CA 92807

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