Join the JCA Insurance Services team.
An environment that fosters growth.
Home » About Our Agency »
A company is only as good as the people behind it. We are always interested in meeting talented individuals who want to progress their careers and make a difference in our business.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.
Commercial Lines Administrative Assistant Role
We are looking for a bilingual Commercial Lines Administrative Assistant to provide administrative support to our Agency Owner and Commercial Insurance Agent while working part-time both in our Anaheim Hills office and from home. You will handle administrative tasks and deliver high-quality work under minimum supervision.
As a Team Member, you will perform various administrative tasks, including answering emails and calls, supporting our team with specific daily and weekly tasks, and working with our clients on customer-related queries. For this role, a strong Internet connection is required, along with experience using communication tools like Zoom and Loom.
About Us
JCA Insurance is a family-owned independent insurance agency located in Anaheim Hills, California. Our mission is to serve our clients exceptionally well and to help keep them protected. We work with people, businesses, and insurance companies that align with our core values of experience, family, and security.
Responsibilities
- Respond to emails and phone calls with a customer service mindset
- Support our teammates with client-related tasks and follow-ups
- Update and maintain client database
- Perform market research
- Support with data entry tasks
- Establish a working relationship with, and provide customer service to clients as needed
- Mail and workflow support
Job Requirements & Skills
- Bi-lingual in Spanish and English
- Experience working in commercial and work comp as an Administrative Assistant or relevant role
- Familiarity with current technologies, like desktop sharing, cloud services, Google, Zoom & Loom
- Experience with word-processing software and spreadsheets (e.g. MS Office)
- Excellent verbal and written communication skills
- Excellent time management skills
- Solid organizational skills
- Patient, kind, respectful, professional, friendly, ethical and hardworking
- Access to internet and a computer is required for when working from home
Wages & Compensation
- We offer competitive wages based on experience.
Job Details
- This part-time position would be about 5-10 hours per week with part of the time in our Anaheim Hills office, and part working from home. This role has the potential to become full-time in the near future.
How to Apply
- To apply for this position email John Crawley at with your resume AND a brief Loom video outlining why you would be a good fit for this role.
- Please DO NOT call the office to inquire.
- Please follow all instructions included to be considered for this role.
Application
We are passionate about serving our clients, developing our team of professionals, and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
Get Started Today
As an independent agency, we are here to help you find the right coverage.
Company Benefits
Join our team and enjoy these benefits as you take your career to the next level.
- 401(k)
- Dental
- Vision
- Medical
- Paid Vacation
- Paid Holidays
Request an Insurance Quote
As an independent agency, we are here to help you find the right coverage.
Get a Quote
It only takes a minute to get started.
- Fill out the form, we’ll be in touch.
- Go over your options with an agent.
- Get the coverage you need.